Last updated: May 2025 · Effective Date: May 1, 2025
Your privacy matters to us.
This Privacy Policy explains how Prep Services FBA ("PSF," "we," "us," or "our") collects, uses, and protects your personal information when you use our website, services, or communicate with our team. By using our services, you agree to the practices described in this policy.
1. Information We Collect
We collect information you provide directly to us, as well as information collected automatically when you use our website or services.
Information you provide:
- Name, business name, and contact information (email address, phone number)
- Amazon Seller Central information, store name, and selling account details
- Shipping addresses, inventory details, and product information
- Billing information and payment details (processed securely through our payment provider)
- Communications you send to us via email, WhatsApp, or our contact forms
- Any other information you choose to provide when requesting a quote or signing up for services
Information collected automatically:
- IP address, browser type, and device information
- Pages visited on our website, time spent, and referring URLs
- Cookies and similar tracking technologies (see Section 6)
We use the information we collect for the following purposes:
- To provide, manage, and fulfill our prep and fulfillment services to you
- To process shipments, track inventory, and generate reports via PrepCorex
- To communicate with you about your orders, shipments, and account status
- To send quotes, invoices, and service-related updates
- To respond to your inquiries, questions, and support requests
- To improve our website, services, and internal processes
- To comply with legal obligations and protect our legal rights
- To send marketing communications (only with your consent; you may opt out at any time)
We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:
- Service providers: We work with trusted third-party providers (shipping carriers, payment processors, software platforms) who assist us in delivering our services. These providers access your information only to perform services on our behalf and are obligated to keep it confidential.
- Amazon and marketplace platforms: As part of our prep and fulfillment services, we may submit shipment information to Amazon Seller Central or other platforms on your behalf, using credentials you provide.
- Legal requirements: We may disclose your information if required to do so by law, court order, or government authority, or to protect the rights, property, or safety of PSF, our clients, or others.
- Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you before your information is subject to a different privacy policy.
4. Data Security
We take the security of your information seriously. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
These measures include:
- Secure, encrypted connections (HTTPS) on our website
- Restricted access to personal information within our team on a need-to-know basis
- Regular review of our data collection, storage, and processing practices
- Use of secure, reputable payment processors — we do not store full credit card details
While we take every reasonable precaution, no method of transmission over the internet is 100% secure. We encourage you to use strong passwords and to contact us immediately if you suspect any unauthorized use of your account.
5. Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Specifically:
- Account and transaction data is retained for the duration of your relationship with PSF and for up to 7 years afterward for legal and tax compliance purposes.
- Communication records (emails, messages) may be retained for up to 3 years after your last interaction with us.
- You may request deletion of your personal information at any time, subject to our legal obligations to retain certain records.
6. Cookies & Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and understand how visitors use our site.
Types of cookies we use:
- Essential cookies: Required for the website to function correctly. These cannot be disabled.
- Analytics cookies: Help us understand how visitors interact with our website (e.g., Google Analytics). This data is aggregated and anonymized.
- Marketing cookies: Used to deliver relevant advertisements and track campaign performance. Used only with your consent.
You can control cookie settings through your browser. Note that disabling certain cookies may affect the functionality of our website.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Right to access: You may request a copy of the personal information we hold about you.
- Right to correction: You may request that we correct inaccurate or incomplete information.
- Right to deletion: You may request that we delete your personal information, subject to our legal obligations.
- Right to opt out of marketing: You may opt out of marketing emails at any time by clicking “unsubscribe” or contacting us directly.
- Right to data portability: You may request your data in a portable format where technically feasible.
To exercise any of these rights, please contact us at the details listed below. We will respond to your request within 30 days.
8. Third-Party Links
Our website may contain links to third-party websites (e.g., Amazon Seller Central, carrier portals). We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.
9. Children’s Privacy
Our services are intended for business use by adults aged 18 and over. We do not knowingly collect personal information from individuals under 18. If we become aware that we have collected data from a minor, we will promptly delete it.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website and updating the “Last updated” date at the top of this page. Your continued use of our services after any changes constitutes your acceptance of the updated policy.
Contact Us About Privacy
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
Prep Services FBA
💌 Email: info@prepservicesfba.com
🌐 Website: prepservicesfba.com
📍 Location: New Jersey, United States